Shepparton Frequently Asked Questions
Who is developing Kensington Gardens Albury & Shepparton?
Our Kensington Gardens retirement villages are being developed by ‘Choice Retirement Communities’, a private family-owned Queensland business. Our owner Marlene Green has over 30 years continuous involvement in the retirement village industry. She has successfully developed and operated Argyle Gardens Bundaberg, Carlyle Gardens Bargara, Carlyle Gardens Mackay and Carlyle Gardens Townsville during that time.
Marlene is supported by a long-term management team, with our CEO Peter Lollo having devoted over 20 years of service to the company.
What choice of homes do I have?
As a prospective resident of Kensington Gardens Shepparton, you may select your new home from our range of 15+ three and four bedroom floor plans. Our luxurious homes feature quality brick veneer and tile construction, and range in size from a spacious 18 squares (171m2) to 27 squares (256m2). They offer you design flexibility and a choice of fittings rarely seen in a retirement estate.
Can I customise my home design?
Absolutely! Helping you to make a house your home is very important to the team at Kensington Gardens. While there are a range of plans to choose from, that is just the starting point. Our New Home Coordinators are standing by to take your ideas and help you to design the home you will look forward to enjoying every day.
Is there a Kensington Gardens village manager?
Yes – each retirement village has a manager. They are responsible for our estates’ operations and administration, including the cost-effective running and maintenance of our on-site recreation facilities to ensure that everything is beautifully maintained and presented.
What provisions are there if I need emergency assistance?
For your peace-of-mind, all Kensington Gardens’ homes are equipped with an emergency phone. 24 hour on-site response is provided by Kensington Garden’s staff.
Can I have a pet on the estate?
House cats, house dogs or caged birds may be permitted, subject to Kensington Gardens estate rules. Goldfish are also allowed, as long as they are quiet.
What activities are there to enjoy at Kensington Gardens?
There are many! As a resident you’ll have complete independence. You’ll be free to join fellow residents in whatever community activities take your fancy; from indoor bowls and tai chi to cards, snooker, watching movies and more. Or of course, you can choose to simply relax and ‘do your own thing’!
Can my friends, family or relatives visit me at Kensington Gardens?
Yes of course! Your home is your own and your visitors are welcome. Longer stays are subject to estate rules.
Is visitor parking available on the estates?
Yes – thanks to our estates’ spacious layouts and the generous house setbacks from the road, visitor parking is available to all homes.
Can I have my own garden?
Yes, you’ll have your own front garden adjoining your home to maintain as you wish. The estate groundsman will mow and maintain your lawn, all other external gardens and common areas.
What recreation facilities are available at Kensington Gardens?
You’ll find our estates’ first class recreation facilities contribute greatly to your lifestyle at Kensington Gardens. Our Residents’ Clubhouse facilities include:
- A ballroom/auditorium complete with stage and dance floor
- Intimate widescreen cinema
- Dining area
- Fully staffed bar
- Indoor heated swimming pool and spa
- Fitness centre
- Computer room
- Arts and crafts room
- Caravan/recreational vehicle parking (lock up on asphalt)
- Outdoor dining area with BBQ
- Friendly and active social club
What happens to my home when I go away on trips or holidays?
You can take a trip or holiday away from Kensington Gardens with complete peace-of-mind, knowing that we will keep a watchful eye on your home while you’re away. We’ll ensure the gardens and lawns are maintained in your absence, collect your mail if you so desire, and even forward your mail to you if you wish.
Can I rent my home while I’m away?
Yes. Provided your proposed tenants meet the same requirements for residency and responsibility for payment of recurrent fees, you may sub-let for a period of up to 12 months, or for a further period with the consent of the manager.
What is the Kensington Gardens ‘Extended Family’, and how do I apply to become a member?
Our ‘Extended Family’ is made up of people who are interested in becoming residents of Kensington Gardens, but who for one reason or another are not yet able to make the move. Becoming a member of our ‘Extended Family’ will enable you to keep up-to-date with village happenings with our regular newsletter, and you’ll also be invited to attend special functions at the estates. To become a member of our ‘Extended Family’ simply get in touch with us today.
Are residents able to hold birthday parties, anniversaries and other special functions in the Residents’ Clubhouse?
Of course! For more details just ask the estate manager.
Is there a community vegetable garden?
Yes. The community vegetable garden is well maintained by the residents and lots are allocated to residents interested in growing their own produce.
Does the purchase price include GST and stamp duty?
Yes, it does. This is all included in the purchase price.
Where is Kensington Gardens Shepparton located?
Our lifestyle estate is located on 55 acres on Channel Road, in the heart of the South Shepparton residential area.
How many homes will there be in Kensington Gardens Shepparton?
When completed, we anticipate that there will be just over 300 homes. Kensington Gardens Shepparton is a staged development, so the exact number and types of homes to be built will be determined by our incoming residents’ requirements.
What shopping and community facilities are available around Shepparton?
Kensington Gardens’ spacious site on Channel Road in South Shepparton is conveniently located to allow residents to enjoy everything that Shepparton has to offer. This includes two hospitals (one awarded Regional Referral Hospital status – one of only five in provincial Victoria), over 400 shopping retailers and many recreation facilities. With a local convenience centre located close by, our Kensington Gardens Shepparton residents are well catered for.
What are the requirements for residence at Kensington Gardens Shepparton?
Due to the high standard of our past developments and our innovative approach we refer to Kensington Gardens Shepparton as a lifestyle estate. Yet it still operates under Victorian retirement village legislation, meaning that incoming residents must be at least 50 years of age.
You don’t have to be retired to live at Kensington Gardens Shepparton. As a matter of fact, we have quite a few residents who are still working.
What security do I have as a resident of Kensington Gardens Shepparton?
As a resident you will have your tenancy totally secured by a 90 year Lease registered with Land Victoria. The continuation of your chosen lifestyle is assured, because new Leases can only be issued to applicants who meet the same requirements for residence as you have.
What’s more, the leasehold system ensures an ongoing commitment by the owners to the operation and quality standards of the retirement estate.
Could you explain the financial aspects of the lease?
Residents moving into Kensington Gardens Shepparton, on payment of a capital sum, will enter into a 90 year Lease. To appeal to a wide range of people, we offer two financial options on termination or surrender of the Lease, one of which is chosen at the time the Lease is entered into.
These options are:
- Capital Appreciation Under this option the resident/s will receive full capital gain less a departure fee upon the sale of their home. The departure fee is calculated on a sliding scale over a period of eight years, starting at 6% and up to a maximum of 33 per cent.
- Non-Capital Appreciation Under this option, while the resident/s receive no capital gain, the is a flat exit fee which is a minimal 3%. This fee is calculated on the price when the home sells, deducted from the original purchase price.
Under both of these options Kensington Gardens Shepparton management will refurbish the home to a marketable condition, with the exception of the following items which will be undertaken at your cost: cleaning the interior of the house; repainting and associated replastering of the house; replacing the carpets and other floor coverings; and repairing damage to the interior of the house.
Who pays for the lifestyle estate’s operation expenses?
Our residents pay a low recurring monthly charge to our management company to cover general outgoings, including:
- Council rates and taxes
- Water rates
- Administration of the lifestyle estate
- Lawn mowing and gardening of all common areas
- Home insurance and public liability insurance
- Maintenance of the exterior of your home
- Workers compensation
- 24 hour portable emergency call system
- Use and operation of an elegant on-site recreation building
- Street lighting
- Sinking fund
What other expenses will residents be responsible for?
In addition to the monthly recurrent fee, as a resident you will be personally responsible for other expenses such as:
- Insurance on your house contents
- Electricity and gas usage (metered and charged separately, along with connection)
- Telephone usage and connection
- Internal maintenance on your home
Phone: 02 6049 3100
Phone: 03 5820 5100